/* Simple Support Tickets — estilos do frontend (Minha Conta) */

.sst-account-area {
	max-width: 900px;
}

.sst-badge {
	display: inline-block;
	padding: 2px 10px;
	border-radius: 12px;
	font-size: 12px;
	font-weight: 600;
	line-height: 1.8;
	white-space: nowrap;
}
.sst-badge-open { background: #e6f4ea; color: #1e7e34; }
.sst-badge-waiting { background: #fff3cd; color: #8a6100; }
.sst-badge-closed { background: #eceff1; color: #546e7a; }
.sst-badge-new { background: #fde8e8; color: #c0392b; margin-left: 6px; }

.sst-new-ticket-toggle {
	margin-bottom: 24px;
	border: 1px solid #e2e2e2;
	border-radius: 6px;
	padding: 12px 16px;
	background: #fafafa;
}
.sst-new-ticket-toggle summary {
	cursor: pointer;
	font-weight: 600;
	list-style: none;
}
.sst-new-ticket-toggle summary::-webkit-details-marker { display: none; }
.sst-new-ticket-toggle form { margin-top: 16px; }

.sst-tickets-table td, .sst-tickets-table th {
	text-align: left;
}
.sst-has-new-reply td:first-child a {
	font-weight: 700;
}

.sst-form .form-row { margin-bottom: 14px; }
.sst-form label { display: block; margin-bottom: 4px; font-weight: 600; }
/*
 * Não confiamos apenas nas classes do WooCommerce (woocommerce-Input, etc.)
 * para o aspeto dos campos, porque muitos temas não as estilizam de forma
 * visível (sem contorno, sem fundo). Definimos aqui um estilo explícito
 * para garantir que os campos são sempre visíveis, seja qual for o tema.
 */
.sst-form textarea,
.sst-form input[type="text"],
.sst-form input[type="email"],
.sst-form select {
	display: block;
	box-sizing: border-box;
	width: 100%;
	max-width: 520px;
	padding: 8px 10px;
	border: 1px solid #ccc;
	border-radius: 4px;
	background: #fff;
	color: #333;
	font-size: 14px;
	line-height: 1.5;
}
.sst-form textarea:focus,
.sst-form input[type="text"]:focus,
.sst-form select:focus {
	border-color: #888;
	outline: none;
	box-shadow: 0 0 0 1px #888;
}
.sst-form textarea { min-height: 110px; resize: vertical; }
.sst-form input[type="file"] {
	display: block;
	width: 100%;
	max-width: 520px;
}
.sst-form .required { color: #c0392b; }

.sst-thread {
	margin: 20px 0;
	display: flex;
	flex-direction: column;
	gap: 14px;
}

.sst-message {
	max-width: 80%;
	padding: 10px 14px;
	border-radius: 10px;
	border: 1px solid #e2e2e2;
}
.sst-message-customer {
	align-self: flex-end;
	background: #eef6ff;
	border-color: #d3e6fb;
}
.sst-message-agent {
	align-self: flex-start;
	background: #f6f6f6;
}
.sst-message-header {
	font-size: 12px;
	color: #666;
	margin-bottom: 4px;
	display: flex;
	justify-content: space-between;
	gap: 12px;
}
.sst-message-body p:first-child { margin-top: 0; }
.sst-message-body p:last-child { margin-bottom: 0; }

.sst-attachments {
	list-style: none;
	margin: 10px 0 0;
	padding: 0;
	display: flex;
	flex-wrap: wrap;
	gap: 10px;
}
.sst-attachments li a {
	display: flex;
	align-items: center;
	gap: 6px;
	font-size: 12px;
	text-decoration: none;
}
.sst-attachment-thumb {
	width: 40px;
	height: 40px;
	object-fit: cover;
	border-radius: 4px;
}

.sst-reply-form {
	border-top: 1px solid #e2e2e2;
	padding-top: 16px;
	margin-top: 10px;
}

@media (max-width: 600px) {
	.sst-message { max-width: 100%; }
}